Ability to set a different email for billing

It'd be great if it was possible to set a different email address for receipts. For example, we would like to have admin@mycompany.com as an email address to log-in to Webflow but use accounts@mycompany.com as an email address for receiving invoices. 

  • Client IO
  • Feb 12 2018
  • Marvin Kronenfeld commented
    6 Sep, 2022 06:31am

    +1 from me.

    1. As a company, it's not reasonable to create a user for a double-digit amount just so they can download a PDF once a month.

    2. In addition, you generate unnecessary costs because a developer has to invest 15 minutes of time for administrative work.

    3. If the account owner is on vacation, no one can access the invoices at that moment and, in case of doubt, cannot approve the transaction.

  • Ruud Knoops commented
    8 Aug, 2022 10:52am

    Please add this

  • Kd Davis commented
    16 May, 2022 03:04pm

    Hey folks! This is available in the Billing tab of workspaces and the Settings tab of Teams!

  • Anton Vedešin commented
    4 Apr, 2022 07:14am

    please add this

  • Jean-Baptiste Achard commented
    14 Mar, 2022 02:54pm

    Please add this feature.

  • Mats Bryntse commented
    25 Feb, 2022 08:08am

    Please add this

  • Josh Unger commented
    16 Feb, 2022 10:14pm

    Please add this

  • Dion Lovrecich commented
    7 Nov, 2021 11:09pm

    @webflow, why is this still not possible?

  • Gerardo Contreras Vacca commented
    21 Oct, 2021 03:37am


  • Philipp commented
    3 Jun, 2021 07:59am

    Yes, please, urgently needed. I waste so much time every month trying to get hold of our invoices. Would be great if you added a separate billing email address.

  • Bjørn Mathisen commented
    30 Nov, 2020 03:12pm

    Today, the designer needs to download invoices and upload them to the accounting system manually.

  • Luke Menzel commented
    3 Sep, 2020 09:41am

    Same problem for us. Designers create the sites but finance wants the invoices each month.

  • Jennifer Jäger commented
    21 May, 2020 02:33am

    upvote from me. The webflow account is used by our designers, but the finance department wants to receive the bills. I used the finance department email to set up the account so that they get their email and i use their login. But then when it comes to the webflow support, you NEED to write them with the accounts email address, which is in that case impossible as I can't go for every problem to the finance department and write an email from their account. A lot of tools have the possibility to set up different emails for billing, so would be nice to have in webflow as well :)

  • Marianne Johnsen commented
    4 May, 2020 10:18pm

    I am quite surprised that this is not an option! In today's society where we try to automate as much as possible!! ONE IMPORTANT FUNCTIONALITY is to be able to collect all invoices so that they land inside our accounting system. This is why we NEED TO BE ABLE TO SET A SEPARATE E-MAIL FOR INVOICES! Since this is NOT POSSIBLE TODAY, we have to log in, download the invoice and upload it to the accounting system, This is really a lot of time wasted, since you could only offer to set a separate e-mail for this purpose. Imagine doing this for all the different suppliers you have – every single month!!! The ones who start understanding this will get ahead and their clients will be faithful! PLEASE FIX THIS ASAP!

  • Andy Phillips commented
    14 Feb, 2019 06:57pm

    This would save me 5 - 10 minutes every month.

  • Devocy Team commented
    6 Feb, 2019 08:21am

    Yes, this would be real helpful!

  • +48