Ability to set a different email for billing

It'd be great if it was possible to set a different email address for receipts. For example, we would like to have admin@mycompany.com as an email address to log-in to Webflow but use accounts@mycompany.com as an email address for receiving invoices. 

  • Client IO
  • Feb 12 2018
  • Marvin Kronenfeld commented
    September 06, 2022 06:31

    +1 from me.

    1. As a company, it's not reasonable to create a user for a double-digit amount just so they can download a PDF once a month.

    2. In addition, you generate unnecessary costs because a developer has to invest 15 minutes of time for administrative work.

    3. If the account owner is on vacation, no one can access the invoices at that moment and, in case of doubt, cannot approve the transaction.

  • Ruud Knoops commented
    August 08, 2022 10:52

    Please add this

  • Kd Davis commented
    May 16, 2022 15:04

    Hey folks! This is available in the Billing tab of workspaces and the Settings tab of Teams!

  • Anton Vedešin commented
    April 04, 2022 07:14

    please add this

  • Jean-Baptiste Achard commented
    March 14, 2022 14:54

    Please add this feature.

  • Mats Bryntse commented
    February 25, 2022 08:08

    Please add this

  • Josh Unger commented
    February 16, 2022 22:14

    Please add this

  • Dion Lovrecich commented
    November 07, 2021 23:09

    @webflow, why is this still not possible?

  • Gerardo Contreras Vacca commented
    October 21, 2021 03:37

    Please!

  • Philipp commented
    June 03, 2021 07:59

    Yes, please, urgently needed. I waste so much time every month trying to get hold of our invoices. Would be great if you added a separate billing email address.

  • Bjørn Mathisen commented
    November 30, 2020 15:12

    Today, the designer needs to download invoices and upload them to the accounting system manually.

  • Luke Menzel commented
    September 03, 2020 09:41

    Same problem for us. Designers create the sites but finance wants the invoices each month.

  • Jennifer Jäger commented
    May 21, 2020 02:33

    upvote from me. The webflow account is used by our designers, but the finance department wants to receive the bills. I used the finance department email to set up the account so that they get their email and i use their login. But then when it comes to the webflow support, you NEED to write them with the accounts email address, which is in that case impossible as I can't go for every problem to the finance department and write an email from their account. A lot of tools have the possibility to set up different emails for billing, so would be nice to have in webflow as well :)

  • Marianne Johnsen commented
    May 04, 2020 22:18

    I am quite surprised that this is not an option! In today's society where we try to automate as much as possible!! ONE IMPORTANT FUNCTIONALITY is to be able to collect all invoices so that they land inside our accounting system. This is why we NEED TO BE ABLE TO SET A SEPARATE E-MAIL FOR INVOICES! Since this is NOT POSSIBLE TODAY, we have to log in, download the invoice and upload it to the accounting system, This is really a lot of time wasted, since you could only offer to set a separate e-mail for this purpose. Imagine doing this for all the different suppliers you have – every single month!!! The ones who start understanding this will get ahead and their clients will be faithful! PLEASE FIX THIS ASAP!

  • Andy Phillips commented
    February 14, 2019 18:57

    This would save me 5 - 10 minutes every month.

  • Devocy Team commented
    February 06, 2019 08:21

    Yes, this would be real helpful!

  • +48