Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit OTHER-I-4 Upload File Button in a Form.

Make Upload File in Forms available on ALL paid hosting plans Merged

Please let this feature be available for everyone on a paid hosting plan.
Why not set different storage limits on Basic and CMS hosting, but small businesses need this very "basic" functionality :)

Thanks !

  • Matthieu L.
  • Jul 4 2018
  • Shipped
  • Jul 16, 2018

    Admin Response

    Hi everyone — thanks for taking the time to share your thoughts and feedback, both here and elsewhere. Just want to jump in and provide some context around how we’ve priced form file upload.

    First, as noted in our announcement blog post, we priced this feature with an awareness of the alternatives and their pricing structures in mind.

    Most of the viable alternatives charge an amount that’s comparable to our hosting — while only offering form handling and customization tools. With our option you’re paying a similar price — while getting a host of other features to power your site, like free SSL, regular backups, a distributed CDN, and an entire CMS. Our storage limits are also a great deal higher, and often cheaper. And none of the alternatives offer the kind of design flexibility you get with Webflow.

    Second, this new feature in no way restricts you from using any of the alternatives you may already be using. If those still meet your needs, they may be the best option for you. Still, for context, most all of these alternative solutions also begin charging for storage after an initial, very limited free tier.

    Again: we appreciate the feedback, and if you’d like to get in touch with us directly, please don’t hesitate to reach out. But we also have to price our new features in terms of the value they provide to designers and site owners, and we believe the feature does provide significant value for sites on Business Hosting.

  • Anthony Goodison commented
    July 5, 2018 11:31

    I'm very shocked and literally hurt that Webflow decided to limit this functionality to Business plans only.

    All of your customers are loyal and have invested a lot of time and money into your platform with the understanding that you will grow and improve over time.

    We are all very patient and don't demand much. All I ask is you treat us with a bit more respect. Who signed off this decision to deny us such simple functionality!

    I have been close to convincing a top 100 design agency I work for to migrate over to Webflow. I will now retract my argument. I haven't lost my enthusiasm for this brilliant platform; however, if this is a sign of things to come, I have certainly lost hope in terms of customer care and value. I am so disappointed.

    Surely you could just limit file size/type for basic/CMS users! Many businesses simply need upload functionality for small files such as CVs etc. 

    Please rethink this to at least look like you value your customers.

  • Kerrie Gill commented
    July 7, 2018 12:26

    I have to agree with Anthony Goodison, what a punch in the stomach. I actually followed this for some time and was so excited when it was approved and released. What a shocker to find - as actually began building my new form to replace my 3rd party form integration - that I have to move up to a notch in hosting to use it.

    And 1 notch = $240 Dollars/year.  You do have a wonderful product here - the best!  Be that as it may,, I now have to continue my forms dependency 'JotForm.'  Keep in mind that this is a company I have no relationship with whatsoever except my name on an email list - and they give me great forms with with exactly the same upload bandwidth that is now available to 'Business' grade hosting - FOR FREE.  Is anything wrong with this picture?  Anything at all?  I really love being a part of this community and this particular issue certainly doesn't jeopardize that. It does make me wonder a bit.  In any event, I do hope you don't become the Microsoft of this particular space - blundering from one ill thought-out business / marketing decision to the next

  • Neil Fellows commented
    July 9, 2018 14:04

    This really should be on the CMS hosting plan at the very least.

  • Marius Du Toit commented
    July 15, 2018 02:37

    I agree.  There are website solutions out there that offer this functionality as a standard.

  • Carly B. commented
    July 15, 2018 13:49

    Nuts that this isn't available for CMS hosting plan, this is standard stuff.

  • Kerrie Gill commented
    July 17, 2018 03:37

    Hello,

    I’m a bit confused about the last two emails I received on this matter. Are you saying that the file upload functionality is now available to all hosting plans?

    Thanks!