This idea has been merged into another idea. To comment or vote on this idea, please visit WEBFLOW-I-1599 Customer ratings for ecommerce.
User feedback is one of the key drivers of trust to any store/platform. Thus, enabling people to review their goods/services purchased is key. Allowing an option to automatically ask customers for a review, plus the option to style the message & feedback page would be great.
Of course, we can schedule a campaign manually in Mailchimp or any other tool, asking for user feedback. However, integration with (multi-)reference fields isn't possible in Webflow+Zapier. So it is impossible to get the feedback to integrate with the current CMS allowing products/services to display the rating easily. It would be great to do this from the Editor/Account Settings.
Ideally, I'd see this work as follows:
For the email part
For the rating part
[most of this is already possible with standard forms, it just doesn't add to the CMS yet]
Webflow has the basic tools to provide this already in place, but integrating this functionality into the CMS would be a game changer imo.
Monto has posted a great tutorial on how to integrate their platform and add product reviews to your Webflow Ecommerce site.