Would be great to have an order notes field on the checkout page and the ability to add custom fields to the checkout page to ask for more information from customers.
Austin Thesing
Good news. :) You now have the ability to capture more information from your ecommerce customers as they check out. Using a new Additional Info element in your Add Panel, you can pick and choose from three field types: a text field, a text area and a check box. Learn more about our new feature.
This is a 50% solution...
lol - this is why Shopify is still the place to go
This is still very much a limitation, enough to keep most of ecommerce merchants with customizable products from using Webflow
This is useless, not having the chance of truly customize the checkout makes no sense. Why adding only three fields to the additional info we could be a form block where the users can add as many fields as they want?
This has to be included. Webflow ecommerce would be the best ecommerce plattform out there!
This is now preventing me using webflow e-commerce. That's disappointing.
The ability to add fields - asking for phone number would be a 100% improvement.
Also a “nice to have” would be to be able to do the opposite - remove some fields. (state/province or coutry selector is not neccessary if you are not a US based company and is confusing in the checkout)
I cannot wait for this functionality to be added. It's a must!
We need this ASAP. Please
I need this on the actual product page as well. So that customers can add text to the order. for example if i would sell custom printed t-shirts then I need an input field for the customers to fill out what they want the print to say.
really need to be able to add a phone number so we can contact the customer for order updates
I don't understand how you could have an ecommerce platform without the ability to add custom fields...
We cant call it a checkout without phone number field.. :(
6 months has passed...
In Europe, sending any package requires a phone number, this is an absolute must!
it is extremely troublesome for both the customer and i! just curious why this wasn't part of the first roll out.. extremely tempted to switch if this doesn't happen soon as customer experience does take a hit
Being able to get a customer's phone number is a must-have immediately! Being able to add custom notes is a close second.
For my project I need to ask to customers a date & time, they birthday. So, I can't build on webflow if it's not possible to add this on the product page...
+3. Stunned this wasn't included by default. Just a basic field to add a phone number or even a order comment or something simple would be incredibly helpful as a first step.
This is a huge feature. Customer phone number is a requirement for shipping. It's like the cart is broken without it.
An absolute necessity if you are planning to sell anything of value online. My orders are worth £1000's. The customer would undoubtedly expect to be contacted to ensure the smooth progression of order and liaison over delivery. I suspect this would introduce friction to the checkout process and possibly deter a customer from completing the order.