Would be great to have an order notes field on the checkout page and the ability to add custom fields to the checkout page to ask for more information from customers.
Austin Thesing
Good news. :) You now have the ability to capture more information from your ecommerce customers as they check out. Using a new Additional Info element in your Add Panel, you can pick and choose from three field types: a text field, a text area and a check box. Learn more about our new feature.
So many people going to other platforms because webflow doesn't seem to care or listen to user feedback and/or requests. Custom fields for checkout, how is that not an option yet in 2023? crazy.
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@Admin:
This gives some heavy lemitations to the design posibilities. I would like to have the phone next to or just below the email under Customer Info (since it's what it is), With Aditional Info I have to add a whole new box which makes the check out page look long and overwhelming for clients. This may cause some customers to leave the basket at the final stage.
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Please allow product level customization
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This is a 50% solution...
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lol - this is why Shopify is still the place to go
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This is still very much a limitation, enough to keep most of ecommerce merchants with customizable products from using Webflow
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This is useless, not having the chance of truly customize the checkout makes no sense. Why adding only three fields to the additional info we could be a form block where the users can add as many fields as they want?
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This has to be included. Webflow ecommerce would be the best ecommerce plattform out there!
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This is now preventing me using webflow e-commerce. That's disappointing.
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The ability to add fields - asking for phone number would be a 100% improvement.
Also a “nice to have” would be to be able to do the opposite - remove some fields. (state/province or coutry selector is not neccessary if you are not a US based company and is confusing in the checkout)
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I cannot wait for this functionality to be added. It's a must!
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We need this ASAP. Please
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I need this on the actual product page as well. So that customers can add text to the order. for example if i would sell custom printed t-shirts then I need an input field for the customers to fill out what they want the print to say.
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really need to be able to add a phone number so we can contact the customer for order updates
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I don't understand how you could have an ecommerce platform without the ability to add custom fields...
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We cant call it a checkout without phone number field.. :(
6 months has passed...
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In Europe, sending any package requires a phone number, this is an absolute must!
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it is extremely troublesome for both the customer and i! just curious why this wasn't part of the first roll out.. extremely tempted to switch if this doesn't happen soon as customer experience does take a hit
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Being able to get a customer's phone number is a must-have immediately! Being able to add custom notes is a close second.
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For my project I need to ask to customers a date & time, they birthday. So, I can't build on webflow if it's not possible to add this on the product page...
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