"additional info" was a great start; however, if I conditionally show said add-info, I want a second (or third) additional info; AND, having only one text field, and one text area, and one checkbox to work with, may not be adequate for some; i.e. please allow us to add a second or third text field (like if I customize the phone number to be something else, and I still want their phone number)

really, phone number should be added to "Customer Info", with the ability to hide it or make it required (and still give us more additional info options!)

OR, aformentioned in this thread, can we add text fields to certain eCommerce products (like one person commented: custom printed item--person has to wait for checkout for us to be able to prompt them for said custom content)

Odd that this is not available? How does one expect to capture additional customer information in e-commerce?

So many people going to other platforms because webflow doesn't seem to care or listen to user feedback and/or requests. Custom fields for checkout, how is that not an option yet in 2023? crazy.

@Admin:

This gives some heavy lemitations to the design posibilities. I would like to have the phone next to or just below the email under Customer Info (since it's what it is), With Aditional Info I have to add a whole new box which makes the check out page look long and overwhelming for clients. This may cause some customers to leave the basket at the final stage.

Please allow product level customization

This is a 50% solution...

lol - this is why Shopify is still the place to go

This is still very much a limitation, enough to keep most of ecommerce merchants with customizable products from using Webflow

This is useless, not having the chance of truly customize the checkout makes no sense. Why adding only three fields to the additional info we could be a form block where the users can add as many fields as they want?

This has to be included. Webflow ecommerce would be the best ecommerce plattform out there!

This is now preventing me using webflow e-commerce. That's disappointing.

The ability to add fields - asking for phone number would be a 100% improvement. 

Also a “nice to have” would be to be able to do the opposite - remove some fields. (state/province or coutry selector is not neccessary if you are not a US based company and is confusing in the checkout)

I cannot wait for this functionality to be added. It's a must!

We need this ASAP. Please

I need this on the actual product page as well. So that customers can add text to the order. for example if i would sell custom printed t-shirts then I need an input field for the customers to fill out what they want the print to say.

really need to be able to add a phone number so we can contact the customer for order updates

I don't understand how you could have an ecommerce platform without the ability to add custom fields...

We cant call it a checkout without phone number field.. :(

6 months has passed...

In Europe, sending any package requires a phone number, this is an absolute must! 

it is extremely troublesome for both the customer and i! just curious why this wasn't part of the first roll out.. extremely tempted to switch if this doesn't happen soon as customer experience does take a hit