Send emails to users with abandoned carts

I would like to be able to send emails to the customers that almost placed an order

but finally abandoned the cart and left the page. This would be great for increasing conversion rates!

 

Speking of emails - plural - so the best would be to define a mailing chain with

scheduled times. Like send first mail after 2 hours the cart got abandoned, send the second mail

after 1 day, send last mail with discount code after 3 days.

  • Nikola Kalakovic
  • Mar 15 2019
  • Reviewed
  • 49 Lines commented
    January 20, 2022 14:23

    Ye this really needs to be a thing. Webflow needs to create the same field matching function with e-commerce items as they have with CMS items and also add in abandoned cart email functionality and THEN they will be a competitor to Shopify. Also, these should be really easy fixes! Come on Webflow, I know you can do it!

  • Stuart Brent commented
    December 22, 2020 22:03

    Monto offers Abandoned Cart Recovery, made specifically for Webflow shops!!!

    monto.io/abandoned-cart-recovery

    The app takes two minutes to set up and is completely free for your first 3 recoveries. Please reach out and I'm happy to give you a few more for free and an extended free trial.

    mack@monto.io

  • Joe Tancula commented
    October 19, 2020 23:23

    I found a pretty decent workaround -

    Integrate segment.com into your ecom site with a JS snippet, and use their visual tagger to identify an event (such as adding to cart). Then integrate your ESP (Drip.com is my personal favorite) with segment and create an automation that sends out the cart abandonment email.

  • Smith Evans commented
    September 30, 2020 03:33

    I have a client asking about abandoned cart recovery just 10 minutes ago. We really need this feature in Webflow.

  • Mack McConnell commented
    September 03, 2020 16:35

    Monto.io is about to release an Abandoned Cart Recovery app, built for Webflow Ecommerce and much less expensive than existing alternatives. Shoot me a message if you'd like to be a part of our Free Beta starting next week!

    I'll circle back when it's generally available if anyone's interested

    Disclaimer: I'm a cofounder

  • Josh Graef commented
    May 28, 2020 00:31

    Agreed. These are the deal-breakers for using Webflow for e-commerce.

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