Better inform client of failed credit card payments

Basically, if we're using the Webflow Client billing and for whatever reason the credit card gets cancelled or it fails there should be a system in place to account for this.

Example: A client cancels the payment without telling anyone, so the first thing that happens should be an email sent out to the client and to the agency or designer. Saying that "if not paid within 3 days the service will end and your website will be locked". Ideally, there should be an email each day until that point. On the 3rd day, there should be a site-wide white-labled lockout screen urging the owner to call the agency or designer to get the service back online.

That would be great and it would allow many people to scale their agencies or companies very easily.

  • Jake V
  • Jan 24 2017
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    14 Jan 12:14pm

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  • Baobao Industries commented
    11 Nov, 2021 11:46am

    Late and missed payments can be problematic for a business. Without the right processes in place, companies only collect a fraction of their account receivables each month. Likely, you won’t avoid payment failure altogether, but it is possible to prevent a high rate of involuntary churn.
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  • Laura William commented
    24 Dec, 2020 12:45pm