Disable/Remove Ecommerce Functionality

Have the ability to remove/disable the ecommerce functionality on a project.

If you enable this to try it out, or download a template which has it enabled, there's currently no way to disable it. Especially frustrating if you have a client that is using the editor.

  • Alex Dixon
  • Mar 20 2020
  • Reviewed
  • Ruth Elliott commented
    17 Nov 08:29am

    Are you insane??? No reactions!!!!

  • Keith Greywood commented
    8 Nov 11:11am

    This is so bad, how can they not have a disable for this functionality.

  • Sina Sabouri commented
    19 Sep 12:46am


  • Tim deSilva commented
    16 Sep 07:10pm

    This is a necessity. Especially the fact that custom branding is unavailable for sites with the Ecommerce module.

  • Mandy Hopp commented
    30 Aug 08:33pm

    Also didn't realize this was creating ghost pages in the background that I can't delete or unpublish when using templates... so frustrating this can't be deleted

  • Mandy Hopp commented
    30 Aug 08:28pm

    This is a big bummer when I'm passing off builds to clients and there's extra tabs on the editor. I need to be able to remove this.

  • Becky commented
    22 Aug 03:33pm

    Please add the ability to remove ecommerce! When initially using this template, it was not clear that I would be stuck with the ecommerce features. Can you give us a rough time as to when you might be able to release this!?

  • Navitas Solutions commented
    11 Aug 09:24am

    I've just run into this and raised a query with support to either have the pages removed or I want a refund on the template and site plan etc.

    I really think 'templates' should be renamed to 'pre built sites' as this was not clear that getting a template with ecommerce would turn on this feature for our site - and as others have said, no warnings, no confirmation, nothing !!

    We are only new to Webflow (literally a few days in) and this is our first attempt at a project and so far - not impressed.

  • Maher Mansour commented
    9 Aug 09:28pm

    Can you please work on this issue?

  • Tijs Hensen commented
    21 Jul 01:47pm

    So far it has been a disappointment working with Webflow. They bombard you with commercials on youtube. But when it comes to reasonable feature requests, they just let you hanging..

  • VOILLA commented
    7 Jul 03:54pm

    Open designer, click on the settings icon on the left, click on Ecommerce, then Checkout and you can disable it there. Then you can go back and downgrade to a website plan.

  • Brandon Bennett commented
    30 Jun 06:00pm

    Has this been implemented yet? I have a partially created website and don't want to keep going if a workaround is going to be wonky

  • Sandro Hagen commented
    19 Jun 10:19pm

    please make this happen!

  • Robin Guldener commented
    16 Jun 12:46pm

    Very annoying, bought a template which has e-commerce elements and now I am stuck with pages that I cannot put back to draft and which show up in my sitemap.xml. I do not want Google to index these!

  • Pat Grady commented
    14 Jun 08:07pm

    Please add this... your workaround is terrible. At least let us remove the sitemap without forcing us to do a custom sitemap

  • Vernon Weaver commented
    31 May 12:53pm

    How is this not enabled? Wtf

  • Device Uptech commented
    28 May 08:15pm

    Hey, Webflow team, we beg you so much to allow users disabling Ecommerce Functionality.
    Cos it's a bummer.
    We, as many others in this thread, bought the template with ecommerce features enabled. And didn't see any warnings, and didn't realize ecomerce are hurting site performance, SEO ghost pages only after the launch and all work was done.
    The cross-site copy-paste is not working well, LOTS of styles, instances, links and interactions are breaking!!!
    This is a disaster!!! Literally weeks of works to rebuilt all properly from the new site....
    Terrible feature!!!

  • Gabriel Brattgård commented
    26 May 01:33pm

    It's nothing less than absurd that this isn't fixed efter so much attention in the forum for so long.

    How could you build an optional feature into the product without the possibility of reverting said feature back to the original state?

    It raises serious concers for me to develop on Webflow at all if this is the way the community response and feature implementation is handled. I can't see why this shouldn't be a top-priority fix.

  • Cormac Kerrigan commented
    24 May 07:09pm

    What he says 👇
    (Seriously Webflow, get this fixed. It's embarrassing...)

  • Richard James commented
    1 Apr 05:07am

    Same thing happened to us. We purchased a template that had e-commerce elements, but we only purchased the business hosting not the e-commerce hosting. It wasn't until we launched that we realized one cannot delete these collection pages.

    Yeah there is a workaround, but not if you have active hosting. It took us a bit of massaging to get our client to approve a Webflow move from WordPress, now we go back to them and say, "There's a glitch"? Not going to look good for Webflow that we recommended this and now we have to deactivate a website and spend a week copying and pasting elements and interactions into a new project, especially when we didn't activate the e-commerce, a template (with no warning this can happen) did that.

    I think people would be less annoyed about this if there was a big red warning on the template section not to buy an e-Commerce template if you do not intend to use e-commerce, because this is what will happen.

    Given that Webflow is competing for WP customers to make the switch to no-code and use Webflow over WP, we have to sell this to clients who request WP sites.

    We really liked developing on Webflow once we got used to it, however we just can't sell this to our client when something like this can happen. We cannot have any unnecessary downtime and our tech-team will not want to go through reconnecting the hosting etc. They will ask why we have to be down.

    The "just copy paste" a new project is only feasible on a small site, not one with 60 pages and custom interactions and large CMS... weeks of work to do this and then have to also be down for a day to reconnect on another project?

    It's only a user error when there are warnings about this being able to happen, which there are none in the template gallery, and we ordered 'Business' hosting not e-commerce, so not user error. Webflow glitch.

    Please fix this so we can have full confidence in recommending Webflow fully to our customers.

    The rest of the platform is awesome, and we're happy with the support!

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