Amend / Change / Update Ecommerce Order Details / Address

It would be great to be able to change or edit the details for ecommcerce orders - the Paypal payment integration pre-fills address details and customers are unable to edit them when they are redirected back to the site to confirm their order, and you can not amend them manually in the backend.

Equally, you should be able to add to or change a customer's order manually.

  • Dominic Coutts
  • Mar 30 2020
  • Reviewed
  • Oliver Marler commented
    October 18, 2023 00:39

    I dont think anyone is reading these.

  • Nathan commented
    February 16, 2023 14:07

    Please add the ability to edit customer data. It's very frustrating for account managers not to be able to do this.

  • Amanda Van kuppevelt commented
    June 08, 2022 22:07

    can this be done yet - not a good look to not be able to change this for customers

  • Alf commented
    August 14, 2021 15:05

    I have customer who entered wrong email - can't correct order / resend invoice....

  • Paul Hanna commented
    July 28, 2021 23:33

    I've also had this request from a client. It's quite common for customers to want to change / edit their shipping address or email address.

  • G C commented
    June 03, 2021 14:43

    need this to edit email addresses

  • Daniel Lopera commented
    April 03, 2021 12:17

    Please implement this

  • CGI commented
    February 09, 2021 05:55

    Is this resolved yet?

  • Zach Peterson commented
    January 22, 2021 15:26

    Agreed. This has become an issue for us as well.

  • Neil Panchal commented
    September 27, 2020 09:20

    This is also our major pain points in Ecommerce. Customers always tell us - they messed up the address and they want to change it.

    Please look into this matter. It is a small change to add a PUT endpoint to the shipping address field.

  • +10