Webflow ChatGPT plugin for customer support


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### 💡 **Webflow AI Chat Agent Plugin – “FlowBot AI”**

#### **Overview**
A plug-and-play ChatGPT-powered chatbot for Webflow websites that provides **automated sales and support** with **custom training** and **human handoff** capabilities.

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### 🔧 **Key Features**

#### 1. **Easy Webflow Integration**
- Drag-and-drop widget or embed code
- No coding required
- Fully responsive and customizable to match site branding

#### 2. **Custom Training Dashboard**
- Upload FAQs, documents, or paste in common questions
- Tag responses by category (e.g., pricing, features, onboarding)
- Train the bot to reflect your brand’s tone and voice

#### 3. **Smart Escalation to Human**
- Detects when a question is too complex or sensitive
- Automatically alerts a human agent via:
- Email
- Slack
- CRM integration (e.g., HubSpot, Salesforce)

#### 4. **Conversation History & Analytics**
- View chat logs and user behavior
- Identify top questions and drop-off points
- Improve training data over time

#### 5. **Multi-Channel Support (Optional Add-On)**
- Extend chat to WhatsApp, Messenger, or SMS
- Unified inbox for all conversations

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### 🧠 **Use Cases**
- **Sales Support**: Answer product questions, qualify leads, and book demos
- **Customer Service**: Handle common support queries 24/7
- **Internal Helpdesk**: Train the bot for internal use (HR, IT, onboarding)

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### 🚀 **Benefits**
- Reduce support load
- Improve lead conversion
- Provide instant answers 24/7
- Easy to maintain and update

  • Drew Norman
  • Jun 4 2025
  • Reviewed
AI