Hey there – just wanted to jump in because this exact issue was one of the reasons we built something new.

We launched CartGenie just last week – it’s a new ecommerce checkout system designed specifically for Webflow sites, with way more flexibility than the native ecommerce features.

Full refunds are supported out of the box. Partial refunds are supported as well via your payment provider. We plan on supporting partial refunds from the dashboard in the future.
https://help.cartgenie.com/en/articles/61-how-to-issue-a-refund-for-an-order

We even created a special icon for partial refunds to make it obvious and we add the actual refunded amount in the order timeline so you know how much revenue was still generated from the order.

Let me know if you have any questions – happy to help however I can.

This needs to happen ASAP

Totally agree

This is extremely key! Need to be able to partially refund them and send an adjusted receipt showing the partial refund and the new total.

I did a partial refund through PayPal as I set up the pricing/shipping costs wrong within Webflow, and that marked the entire order within Webflow as "refunded", meaning that any other management of this order and emails are all going to be lost now.

Completely agree - this is standard functionality that must be included.

This is so important, please fix this asap as this is such un important part of an e-commerce and our customers get so upset with our way of working partial refunds!!

It is such an important part of Ecommerce order process and every other providers are doing it. I am not sure how this issue is still not fixed ??

Please add this one - including refunding by a dollar amount not just by product.

This is very necesary for ecommerce, and it is really a drawback don't have the option that other supports do.

This is super important! We need this asap! Please

How on earth did eCommerce get shipped without this feature of partial refunds!? It's such as common use case.