It would be really useful to be able to disable the Unsubscribe link from the form submission emails.
If e.g. there is only one email adress submitted to receive the form submission and the user of this adress clicks the unsubscribe link by misstake (mistaking the email for something else perhaps), then no one will be notified of form submissions. This isn't good!
Fingers crossed that this option will be available in the Forms dashboard shortly!
Thanks for the fantastic work so far!
Very frustrating not being able to fix this for my clients!
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AGREE!!! Someone else should not be able to unsubscribe your email address from your website forms!!! Such a critical issue, THIS NEEDS TO BE FIXED
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Voted! Just recently joined the Webflow community and this feels like a dealbreaker. If it does not get fixed soon, will have to look into using other forms.
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I understand that they need to keep the unsubscribe link on the emails but that is not where the core issue of this is. Someone else should not be able to unsubscribe your email address from your website forms!!! Such a critical issue...
I second what Darren at traversedesign said almost a year ago here:
https://discourse.webflow.com/t/my-client-has-been-accidentally-unsubscribed-from-his-own-contact-form-email-notifications/170273
Specifically, these two logical solutions:
"Require double opt-out so the admin has to somehow confirm the unsubscribe, this way someone other than the website owner/manager can’t unsubscribe the notification emails under any circumstances.
When an unsubscribe occurs, send a notification to the website owner/manager email account saying something along the lines of “Hey, you just unsubscribed from your own contact form notifications. If you didn’t do this or if it was done in error, click here to undo it.” This could be structured similarly to the type of notification that one gets when they change their account email address or password. It’s not complicated!"
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This was posted in 2017. Any update on this @Webflow?
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I have found a workaround to this issue. Use a 3rd party solution such as Integromat. I am able to setup form submissions on Webflow to trigger an email that is formatted in Integromat using nodes. Hope that helps people looking or an interim solution: https://www.integromat.com/en/integrations/webflow
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This is pretty much happening to at least one of my clients on a weekly basis at this point. Can we give this one at least a review? You appear to making an effort to at least mark some of these wishlist items as reviewed if nothing else.
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So sick of dealing with this issue. I wrote a post on the forum about this issue, with some simple ideas for improving the situation if Webflow continues to insist that the unsubscribe link needs to stay in the emails. https://forum.webflow.com/t/my-client-has-been-accidentally-unsubscribed-from-his-own-contact-form-email-notifications/170273
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This is still a thing? I cannot even believe it, what a terrible oversight. We cannot even use the form feature now it's useless.
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Agreed, this seems oversight on the Webflow system.
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As it is now, our customers can literally unsubscribe us from our own support emails. Big problem.
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We use email to reply to as it integrates into a helpdesk for our staff. Please add the ability to remove
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Please be aware that if you remove the unsubscribe link most email provider will block the mails then. Because this is a high criteria for those email providers to eliminate mails without an unsubscribe link.
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This allow you most of the suitable options which you can confirm for the free checkers and every regular basis information works here easily with the given authority. Thanks a lot
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I second Michael Wells. At least have a warning message and confirmation button so that clients don't unsubscribe by accident.
Also, sending a notification email that an email address was unsubscribe to Webflow Account manager would be great so that we can be proactive in unblacklisting emails that were unsubscribed by clients by accident.
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It is absolutely insane that this glaring security issue is a wishlist item...
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Ummm if a customer hits unsubscribe on accident... how the hell do you fix it so they receive again?
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Check out this thread. It covers the entire massive issue regarding this subject! Please get on it. It's a nightmare and should be tackled immediately since, it is not just a nice to have thing. People (me included) are seriously considering leaving webflow due to this.
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At the bare minimum, if the unsubscribe link is clicked, the impact to the client must be clearly explained. I.e. "you will no longer receive any lead notifications from your website. Are you sure?"
Currently my clients keep unsubscribing themselves when they get a spam message and then I get emergency calls because leads have stopped.
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