Ability to disable Unsubscribe link from form submission emails

It would be really useful to be able to disable the Unsubscribe link from the form submission emails.

If e.g. there is only one email adress submitted to receive the form submission and the user of this adress clicks the unsubscribe link by misstake (mistaking the email for something else perhaps), then no one will be notified of form submissions. This isn't good!

Fingers crossed that this option will be available in the Forms dashboard shortly!

Thanks for the fantastic work so far!

  • Emil Fomin
  • Oct 11 2017
  • Troy Tingle commented
    21 Feb 22:31

    6 years later and no fix ?

  • Sally Edens commented
    31 Jan 19:31

    Is this STILL not fixed? It is causing major problems with my client.

  • Daniele commented
    November 03, 2023 09:55

    The presence of "If you believe this is a spam submission, please forward to Unsubscribe from notifications for this site." in every email with the inability to remove it is retarded. How come in years you still where not able to remove it? It's unbelievable. For such a simple thing, we need to have headaches.

  • Fuzen commented
    June 30, 2023 19:58

    Forms, Webflow…forms…an integral part of any website…and we have to muck around with workarounds because your current deliverability is problematic. It's beyond me how something so fundamental as form processing (or not) due to that Unsubscribe link being present simply craps on our hard work of building on Webflow.

  • Gaby Hung commented
    October 31, 2022 01:58

    Very frustrating not being able to fix this for my clients!

  • Lisa Richards commented
    October 13, 2022 23:14

    AGREE!!! Someone else should not be able to unsubscribe your email address from your website forms!!! Such a critical issue, THIS NEEDS TO BE FIXED

  • Nathan Marks commented
    August 30, 2022 05:41

    Voted! Just recently joined the Webflow community and this feels like a dealbreaker. If it does not get fixed soon, will have to look into using other forms.

  • Steve Filmer commented
    April 13, 2022 15:46

    I understand that they need to keep the unsubscribe link on the emails but that is not where the core issue of this is. Someone else should not be able to unsubscribe your email address from your website forms!!! Such a critical issue...

    I second what Darren at traversedesign said almost a year ago here:

    https://discourse.webflow.com/t/my-client-has-been-accidentally-unsubscribed-from-his-own-contact-form-email-notifications/170273

    Specifically, these two logical solutions:

    "Require double opt-out so the admin has to somehow confirm the unsubscribe, this way someone other than the website owner/manager can’t unsubscribe the notification emails under any circumstances.

    When an unsubscribe occurs, send a notification to the website owner/manager email account saying something along the lines of “Hey, you just unsubscribed from your own contact form notifications. If you didn’t do this or if it was done in error, click here to undo it.” This could be structured similarly to the type of notification that one gets when they change their account email address or password. It’s not complicated!"

  • Noel Braganza commented
    February 11, 2022 19:56

    This was posted in 2017. Any update on this @Webflow?

  • James Bogue commented
    December 21, 2021 17:38

    I have found a workaround to this issue. Use a 3rd party solution such as Integromat. I am able to setup form submissions on Webflow to trigger an email that is formatted in Integromat using nodes. Hope that helps people looking or an interim solution: https://www.integromat.com/en/integrations/webflow

  • JM Kriz commented
    June 29, 2021 11:38

    This is pretty much happening to at least one of my clients on a weekly basis at this point. Can we give this one at least a review? You appear to making an effort to at least mark some of these wishlist items as reviewed if nothing else.

  • Darren Squashic commented
    May 10, 2021 16:12

    So sick of dealing with this issue. I wrote a post on the forum about this issue, with some simple ideas for improving the situation if Webflow continues to insist that the unsubscribe link needs to stay in the emails. https://forum.webflow.com/t/my-client-has-been-accidentally-unsubscribed-from-his-own-contact-form-email-notifications/170273

  • Jeff commented
    April 15, 2021 14:25

    This is still a thing? I cannot even believe it, what a terrible oversight. We cannot even use the form feature now it's useless.

  • Alex Dixon commented
    February 16, 2021 11:07

    Agreed, this seems oversight on the Webflow system.

  • Gene Jeter commented
    December 08, 2020 21:50

    As it is now, our customers can literally unsubscribe us from our own support emails. Big problem.

  • Gene Cavender commented
    August 10, 2020 18:33

    We use email to reply to as it integrates into a helpdesk for our staff. Please add the ability to remove

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  • Joshua Klein commented
    August 23, 2019 09:38

    Please be aware that if you remove the unsubscribe link most email provider will block the mails then. Because this is a high criteria for those email providers to eliminate mails without an unsubscribe link.

  • Anke Saini commented
    July 23, 2019 04:58

    This allow you most of the suitable options which you can confirm for the free checkers and every regular basis information works here easily with the given authority. Thanks a lot 

  • Marc-Olivier Lafontaine commented
    October 19, 2018 12:31

    I second Michael Wells. At least have a warning message and confirmation button so that clients don't unsubscribe by accident.

    Also, sending a notification email that an email address was unsubscribe to Webflow Account manager would be great so that we can be proactive in unblacklisting emails that were unsubscribed by clients by accident.

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